Engage Consult, an online 'e-consultation' platform that offers patients the facility to get a same day response. We aim to respond to requests within 4 hours (during our normal opening hours) with advice or where the GP deems necessary, to arrange an appointment.
To begin with this service will be available from midnight through to 1pm each day.
Click the Engage Consult icon below to begin.
The new way to be seen.
From the 1st November 2017, you may notice a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.
They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.
Click here for more information
"Crisis in the NHS"
"The governments attempt to scapegoat GPs", read Dr Mark Porter (BMA council chair) response to Prime Minister Theresa May HERE.
Interested in losing weight?
'There's an App for that...' Are you interested in losing weight using an App? Why not take a look here
Patient Access (Online Services)
If you have not yet signed up for Patient Access please follow the instructions on our Prescriptions page or in the video below. Sign up today!
We are now making more use of email and texts to contact patients rather than just letters by post. It is therefore vital that patients ensure they keep us up-to-date if they change their mobile number or email address.
Keeping your contact details up-to-date is now easier than ever. Simply use the "Your Contact Details" button at the bottom of this page, and complete the form.
Alternatively, you can also let us know using Patient Access (online services) by clicking "Update your details".
We will only use your details to contact you about matters directly relating to your care or to inform you of new services aimed at improving the healthcare you receive from us. No confidential information is ever sent via text or email.
Is A&E for me?
Get the App!
This mobile app will help you decide if you need medical attention if you are unwell or injured. It provides information about NHS services in Worcestershire.
(Site updated 18/04/2018)