This website uses cookies to function correctly.
You may delete cookies at any time but doing so may result in some parts of the site not working correctly.
 

Noticeboard

Healthcare Navigators

have been trained to help you get the most appropriate care, from the most appropriate person.
See here for more information.

"Crisis in the NHS"

"The governments attempt to scapegoat GPs", read Dr Mark Porter (BMA council chair) response to Prime Minister Theresa May HERE. 

Update your contact details:

Please ensure we have your correct mobile number and email address. Update them here!.

Friends & Family Test

Let us know what you think of the service you receive, complete our simple 2 question F&F test now.

Data sharing

We have added a new area to the website (under "Further Information" on the right hand side) which lists the organistations with which we are required to share data with. Here you will find information on what data is shared and also how, should you wish, you can opt out of your data being shared.

NHS 111

111 is the telephone number to dial when you need urgent (but not emergency) care.

 

Privacy Notice

The only website the Privacy Notice (below) applies to is the Surgery’s website. If you use a link to any other website from the Surgery’s website then you will need to read their respective privacy notice. We take no responsibility (legal or otherwise) for the content of other websites.

Privacy Notice

Healthcare Navigators

The new way to be seen.
From the 1st November 2017, you may have noticed a change when you ask for an appointment. You may now speak to a 'Healthcare Navigator' who is trained to offer you an appointment with the most appropriate person depending on your need and urgency.

They may ask you a couple of questions in order to navigate you to the person best suited to help you. The Healthcare Navigator is not being nosey, nor will they make any clinical decisions, they have been trained to help you get the most appropriate care, from the most appropriate person.
Healthcare Navigators, like all members of the team, are bound by the same confidentiality rules.
Thank you for your support.
Click here for more information

"Crisis in the NHS"

"The governments attempt to scapegoat GPs", read Dr Mark Porter (BMA council chair) response to Prime Minister Theresa May HERE. 

Choose Well

Interested in losing weight?

'There's an App for that...' Are you interested in losing weight using an App? Why not take a look here

Patient Access (Online Services)

If you have not yet signed up for Patient Access please follow the instructions on our Prescriptions page. Sign up today! 
Patient Access overview

IMPORTANT

We are now making more use of email and texts to contact patients rather than just letters by post. It is therefore vital that patients ensure they keep us up-to-date if they change their mobile number or email address.

Keeping your contact details up-to-date is now easier than ever. Simply use the "Your Contact Details" button at the bottom of this page, and complete the form.
Alternatively, you can also let us know using Patient Access (online services) by clicking "Update your details".

We will only use your details to contact you about matters directly relating to your care or to inform you of new services aimed at improving the healthcare you receive from us. No confidential information is ever sent via text or email.

 Is A&E for me?

Get the App!

This mobile app will help you decide if you need medical attention if you are unwell or injured. It provides information about NHS services in Worcestershire.  

AE.jpg

(Site updated 01/08/2018)
For appointments and prescriptions please use the Online Services link above. Alternatively, just click here.
 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website