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Healthcare Navigators

have been trained to help you get the most appropriate care, from the most appropriate person.
See here for more information.

Flu Jabs

If you are eligible for a free flu jab you can now book one online or with a receptionist.

"Crisis in the NHS"

"The governments attempt to scapegoat GPs", read Dr Mark Porter (BMA council chair) response to Prime Minister Theresa May HERE. 

Update your contact details:

Please ensure we have your correct mobile number and email address. Update them here!.

Friends & Family Test

Let us know what you think of the service you receive, complete our simple 2 question F&F test now.

Data sharing

We have added a new area to the website (under "Further Information" on the right hand side) which lists the organistations with which we are required to share data with. Here you will find information on what data is shared and also how, should you wish, you can opt out of your data being shared.

NHS 111

111 is the telephone number to dial when you need urgent (but not emergency) care.

Repeat PrescriptionsNice_blue_pills

Electronic Prescription Service (EPS)

We now offer a new service, Electronic Prescriptions. If you wish to use it, you can now nominate a prefered pharmacy (where you want us to send your prescriptions to). We will send your prescription directly and securely to your nominated pharmacy electronically, without the need to print the paper prescription. You can then collect your medication from your pharmacy without any need to collect a paper prescription from the surgery.

Don't worry if you do not wish to use this service, you can continue to collect your prescriptions in person from us at the surgery. But, for many patients it will make obtaining their medications much easier as they no longer need to visit the surgery to collect a paper prescription. You could for example nominate a pharmacy near your place of work. Order a repeat online, and then be able to collect your medication direct from the local chemist saving you time. You can nominate any "EPS" compliant pharmacy, anywhere.

For more information please read this leaflet or visit http://systems.hscic.gov.uk/eps/patients

Ways to order your prescription

Patients on long-term medication who are eligible for repeat prescriptions can order them in a number of ways:

  • Online – Complete the form below to register for Online Services.
  • Use the App - download the Patient Access App (below) to your smart device (phone/tablet).
  • By Hand – drop your repeat slip in at reception with the required items clearly marked.
  • By Post – send it to us with a stamped addressed envelope if you want us to post it back to you.
  • By Telephone - to 01527 513888
  • By Fax – to 01527 513885

NewServices  

Online Services: (Patient Access)

You will need to request to use online services.
(Parents may register their child for an online account but access will be removed when the child reaches 14 due to confidentiality requirements. The child will then need to register for their own account).

Step 1: Request to REGISTER here - this form (details will then be posted to you)

Step 2: Once you have received your registration instructions from us, activate your account here - activate

Step 3: Log in and use Online Services here - log in

DO NOT try to request to register more than once, duplicate requests will not be processed. Please contact the surgery if you have a problem registering or try this useful FAQ here.

For forgotten User ID's or passwords please click here. We can not see or reset passwords for you.

Requests made before 11:00 will be ready for collection after 14:00 the following working day. Requests made after 14:00 will be ready two working days later.

** Patients who have nominated an EPS pharmacy may well find their request is ready to collect the same day. We can not however guarentee this, in which case the usual timescale applys.

Emis Patient Access Apps

If you have already registered for Patient Access online services why not download the Patient Access App to you smartphone / tablet.

The App has all the features of Patient Access (view/book/cancel appointments, order repeats, message us e.t.c) but with the added convenience of being able to use it anywhere, anytime. No need to have access to a computer.

If you have also nominated an EPS pharmacy you can order you repeats using the App (e.g while you are at work) and could collect your medication from your pharmacy, possibly on the same day, (see note above**) without needing to come to or contact the surgery. 

EmisAppAndroid.jpg  EmisAppios.jpg
 

Medication Reviews

Patients on repeat medication will be asked to see either a doctor, nurse practitioner or practice nurse at least once a year to review these regular medications.

 

 
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